This is a joke. What should be waived is DATA fees. In areas where there is no Internet (power) the only way to find out ANYTHING from gas rationing to power restoration plans IS data. In 9 days of outage people had to look up shelters, storm info, power info, news, voting info, election results, and SOOOO much more. Our smart phones became our only contact with the outside world in many cases.

At&T said I could either have a total data slowdown on my ONLY link to the outside world or give up my unlimited plan! As I homeschool and my daughter is a senior with college apps due-I caved and gave it up.

If they were smart they would wave data fees, allow is Internet access via tethering and we MIGHT forget we couldn't call out for 7+ days in some areas. That when we lost power we couldn't call 911, or report a downed electric wire. That we couldn't send a text for days! That loading a web page took 20 minutes, but we didn't have a choice.

We finally have cell service back (some do anyway) and can load web pages (sometimes) but now as its our only means of information we get hit of data overages.

Who represents the little guy, who fights for us?

Its a nice offer but they have insurance to cover there losses...but something..I guess..

Something similar applies to Verizon Fios. I think it's a nice gesture for companies to do something rather than nothing.

I agree with the above comments wave data usage but at least they are waving the late payments most of us have unlimited text and voice so it seems the companies are just trying to make themselves look good. I couldnt text or call for quite sometime since alot of the towers were affected from the storm but how true the phone was only way of knowing what was going on out there since there was no power and still my area has no power.the people who need to offer more help are our home owner insurances!!!

I called Verizon Wireless and told them my situation with using my data and they marked my account to review for the next billing cycle and credit me my overages on my data plan. They were very nice. If you think you are going to go over, just call them, it doesn't hurt to ask.

I would love to see Virgin Mobile do something similar, especially as up until a couple of days ago, I had to drive several miles to even be able to use my phone. (for the first few days after the storm, that distance was nearly 20 miles). But as they say, you do get what you pay for.

Dont worry, The phone company will be run by the govt soon too.

Most people have unlimited text and mobile to mobile with weekends free plans...If you already are paying for that then where is the saving?

The phone companies are a for profit business and are no obligation togive anybody anything for free. I feel this is a nice gesture on the part of verizon but the other carriers sre putting nothing of subsrance out there. Waiving the late tee is a joke considering service on att, T-Mobile. And Sprint were spotty at best

I agree with l berman. These companies are national or international companies that are for profit businesses. There is no obligation on their part to waive any fees for anything. Of course I want them to when it serves my interest...I had no electricity,made my payment late and was pleasantly surprised to find they will waive the late fee. Again until it served my interest, I didn't care what they did about fees. After the massive devastation in NJ with out terrible storm it made me wonder about those in the midwest that risk horrible destruction repeatedly with tornados-did we care what fees they are charged there? Certainly is an eye opener.

This is wonderful since all circuts were vudù anyway and we could not call or text anyway

***busy

verizon fios & vz wireless worked perfectly and uninterrupted throughout. Something most or all other
cable & cell companies cannot say. I will gladly pay my boll in its entirety because i know verizon cares about their network and constantly 1st to do upgrades and improvemts proactively - at&t is first out of service and last back in service always and they suck anyway witj fake 4G on iphone! and time warner cable, directv, etc always suck

*my bill - thanks again verizon for the great uptime & service during a frilkkin massive storm - all other service providers should take notes from your book (JCP&L, at&t, etc)

I too think Verizon is doing a nice thing. I don't have unlimited anything on Verizon and have been getting warnings about my usage, so it is great to hear that those charges will be waived.

I'm concerned at the nastiness and cynicism I see in some of these posts. I understand that you are impatient for power to be restored and the life to which you are accustomed to resume, but civility demonstrates our humanity and can quickly be lost if we don't nurture it. I've been without power since 3 pm on the day of the hurricane and I've not had occasion to be nasty to anyone. Believe me when I tell you that you get a better response when you're tolerant, grateful and thankful. Some of the above posts are embarrassing.

Verizon gouged everyone else. I had to call 911 and I got the following message "Welcome to Verizon wireless if you wish to make this call please press one to use a credit card or to call this number collect"

People who have Sprint and AT&T received this message. When everything cools down I'll be making formal complaint to any agency who will take the complaint.

Verizon truly scum!!!!

No one will take your complaint untill you decide to use your name.

Guess Who just sounds like another AIR HEAD.

Guessing is only used when playing games.

I have Sprint and have have sporadic to say the least service since the storm..I also got the message "Thank you for using Verizon"..... I finally got through to the Sprint customer service(using my home phone!)and was told everything should be back to normal by Sunday the 11th..They stated they had alot of tower trouble and lines down..We will see what happens on the 11th.

Many others will have to pray for genuine peace and kindness to enter your souls. Anger, hatred and aggression has never worked! Is it ever your choice?

The consumers are tired of getting screwedddddddddd over by everyone who is able to get away with it. The gouging, OT is going to cost the consumers plenty.

If another carrier wants to use Verizon's towers than they have to have a roaming agreement with them and pay to use them. Either their own towers were damaged/down or they had a network problem.. And they don't have a roaming agreement in that area.. How is that Verizon's fault? Seriously people should stop expecting that a cell phone will work in all places all the time.. Outages happen.. Just like power outages.. The carriers will credit you for outage time if you call them... Unless you are a habitual offender that calls asking for credits all the time.. Which by the sound of things a lot of you probably are.. "You need to unthrottle my data right now!" Seriously.. Just be glad that you had any data to connect with the outside world at all.. I mean I wonder how people survived before the age of data and cell phones.... ???

if you don't like how you were treated then leave the company you have service through. petty whining on here gets you nowhere, and it makes you sound like a fool.

So tuck ur tails between ur legs and leave (run)... leave ur money and simply give in to business thts to big to fail, huh?

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